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Handset without repair_Poor and Pathetic Service

Message 1 of 2
Message 1 of 2

Handset without repair_Poor and Pathetic Service


This is regarding poor and pathetic service provide by Sony Ericsson Service centres.

I have purchase the Handset (Sony Ericsson Xperia Neo V ) 4 months ago.

It results in hanging and doing functions by its own (Touch screen issue)

and I went to Customer care at Gurgaon and submit my handset there.

After So many talks with the service centre guys............... i got my Handset without repair.

It is in the same condition as before.........This is very shameful that hardware issue are pending with sony ericsson end ,so long.

Now I requesting your team to do the Needful Once again

Is there is any ENGINEER to resolve this Issue in SONY ERICSSON SUPPORT.

I pity on the inefficiency of the SE Service care .


Name: Sanjay


Service Centre person: Naresh

Already logged complaint but still no resolution:

Ref ID:92436883

Converse with: Hrithik


Amit Negi




Message 2 of 2
Message 2 of 2

Re: Handset without repair_Poor and Pathetic Service

I will forward this comment to one of my colleagues in India and ask him to arrange for someone to contact you.