account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

Troubleshoot, find support articles, run tests with the support app directly on your phone.
Read more and discuss the app here.

Google Play Services not working after lollipop update

Moderator
Message 11 of 20
1,148 Views
Message 11 of 20

Re: Google Play Services not working after lollipop update

You can also try doing a PC Companion phone repair, this will do a clean installation of the latest firmware and will also wipe your internal memory.

Open PC companion -> Support zone -> Phone/tablet software update -> Repair my phone/tablet (blue link style). Follow the steps given, do not connect your phone until prompted to press volume down while plugging USB cable.
http://www.sonymobile.com/gb/tools/pc-companion/



Feel free to kudo this post or mark it as solution so that other users facing the same issue can find it

Disclaimer: Moderators are not affiliated with or work for Sony Mobile, their posts represent their own opinions and views. Click here to find out more about the different roles in the community.

Moderator
Message 12 of 20
1,143 Views
Message 12 of 20

Re: Google Play Services not working after lollipop update

Has any of you seen this topic?

https://talk.sonymobile.com/t5/Xperia-Z-ZL-ZR/google-services-problem-after-lollipop-update/m-p/9951...



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Rookie
Message 13 of 20
1,130 Views
Message 13 of 20

Re: Google Play Services not working after lollipop update

Hi thanks for the replies. I've tried everything stated so far, including downloading the latest version of the play services from apkmirror. Still no luck, keeps getting an error when trying to sign in to any google services.

 

I've also tried the repair from PCcomanpion, also no luck.

Emperor
Message 14 of 20
1,127 Views
Message 14 of 20

Re: Google Play Services not working after lollipop update

@cromne

 

when you repaired the phone with PCC, was it a clean install, which means that everything was deleted?  what if you try a different google account?




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Rookie
Message 15 of 20
1,110 Views
Message 15 of 20

Re: Google Play Services not working after lollipop update

Yes, it was a clean install. An no, any account won't sign in at all.

Emperor
Message 16 of 20
1,105 Views
Message 16 of 20

Re: Google Play Services not working after lollipop update

@cromne

 

repair the phone once more with PCC, use a brand new Google account and report back

 

 

PC Companion (PCC)

 

 

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Rookie
Message 17 of 20
1,066 Views
Message 17 of 20

Re: Google Play Services not working after lollipop update

Demigod
Message 18 of 20
1,059 Views
Message 18 of 20

Re: Google Play Services not working after lollipop update

Hi,

  • From the Android System Recovery menu - wipe cache.
  • Check your time, data and time zone (you can set-up them manually).
  • Try to log-in into YouTube or Play Store with your Google account.
  • Check for firmware updates.
  • In Developer options check Allow mock locations.

Still problem persists let us know.

Apprentice
Message 19 of 20
1,040 Views
Message 19 of 20

Re: Google Play Services not working after lollipop update

I fixed my google services by switching my sim card.. It is fixed now.. I can go on play store.. Everything.. Who knew that could fix the problem.. Everyone having trouble logging in to their google account should try this... Thank you for all of your patients and help.. I do appreciate it all
One time poster
Message 20 of 20
909 Views
Message 20 of 20

Re: Google Play Services not working after lollipop update

please urgent!!!!

i cant use my phone right now because it's keep pop up says google srcive has stopped and i cant use my phone anymore right now. please please please. do something!!! i cant do anything on my phone after updated to lolipop. u said its worth to wait for this update but my phone has become worst as ever!!!