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Tips & Tricks

Want to know more about Xperia 5? To read more about it go here.
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Google Play Services not working after lollipop update

Rookie
Message 1 of 20
4,739 Views
Message 1 of 20

Google Play Services not working after lollipop update

Hi, I just recently updated my Xperia Z to lollipop and the first thing I encountered was that my google play services isn't working anymore. Therefore, I can't sign in on any of my google services in my phone, chrome, youtube, play store, etc.

 

I already tried clearing cahce and clearing the data from the app settings. and it still doesn't work. I'm on my rope's end here. I don't know if its sony or lollipop that's broken.

19 REPLIES 19
Emperor
Message 2 of 20
4,737 Views
Message 2 of 20

Re: Google Play Services not working after lollipop update

@cromne

 

Settings > apps > all > playstore > uninstall updates > restart the phone > try again. 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Apprentice
Message 3 of 20
4,706 Views
Message 3 of 20

Re: Google Play Services not working after lollipop update

I have the Xperia Z3.. Have the exact same problem.. Please help.. Uninstall updates>Resart the phone doesn't work
Moderator
Message 4 of 20
4,701 Views
Message 4 of 20

Re: Google Play Services not working after lollipop update

- Go to Settings -> Apps -> All -> GOOGLE PLAY SERVICES (Not play store) -> Clear cache and restart your phone.



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Disclaimer: Moderators are not affiliated with or work for Sony Mobile, their posts represent their own opinions and views. Click here to find out more about the different roles in the community.

Apprentice
Message 5 of 20
4,697 Views
Message 5 of 20

Re: Google Play Services not working after lollipop update

Tried that too.. Doesnt work.. I got a notification saying "Google play services wont work unless you update google play services" try to update via Google Chrome.. But there is no update available.. It says I updated 04 June 2015.. Same day I updated to Lollipop
Moderator
Message 6 of 20
4,685 Views
Message 6 of 20

Re: Google Play Services not working after lollipop update

Google Paly services will update in the background, and it may take up to a few hours to get updated. You can always download the latest version of Google Play Services by searching it on APKMirror site, you'll need to activate "Unknown Sources" option in Settings -> Security.



Feel free to kudo this post or mark it as solution so that other users facing the same issue can find it

Disclaimer: Moderators are not affiliated with or work for Sony Mobile, their posts represent their own opinions and views. Click here to find out more about the different roles in the community.

Highlighted
Apprentice
Message 7 of 20
4,682 Views
Message 7 of 20

Re: Google Play Services not working after lollipop update

Thank you.. I think I'll send it in for repair.. Might be the best option
Moderator
Message 8 of 20
4,678 Views
Message 8 of 20

Re: Google Play Services not working after lollipop update

If you say so, keep us updated.



Feel free to kudo this post or mark it as solution so that other users facing the same issue can find it

Disclaimer: Moderators are not affiliated with or work for Sony Mobile, their posts represent their own opinions and views. Click here to find out more about the different roles in the community.

Apprentice
Message 9 of 20
4,676 Views
Message 9 of 20

Re: Google Play Services not working after lollipop update

Quite impatient.. Going to download from APK.. Let you know what happens
Apprentice
Message 10 of 20
4,670 Views
Message 10 of 20

Re: Google Play Services not working after lollipop update

Didnt work.. I'll see to take it in for repair soon