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2015-10-16 04:29 PM
I am using a Sony Xperia Z2. I often take videos and photos on my phone and view them through the Google photo app. For the last couple of days, it keeps crashing. It says - 'Unfortunately, Photos has stopped'. I have uninstalled and re-installed the photo app, cleared the data and cache data off. No success.
I'd appreciate if anyone can give me some advice
2015-10-16 04:34 PM
This only happen with Google photo app? Have you installed any other app of this type in your device?
2015-10-16 04:48 PM
Thanks for your response.
Yes the crashes, only happen with Google Photo App. It's very frustrating.
I have another app called Album. This works well.
2015-10-16 04:59 PM - edited 2015-10-16 05:00 PM
I read that you´ve just clear the cache data of this app and re-installed it too. Also other app of this type works correctly in your device, so in this case, I´d report this issue to the app developer.