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Gmail sync problem

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Message 1 of 14
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Message 1 of 14

Gmail sync problem

I am unable to sync contacts, Gmail and calendar. I tried to delete Google account, reboot and then make sign in again but still problem is same. When I open Gmail it keeps giving message that "getting your messages" but never loads. One more thing I would like to ask is what is hearing aid feature in Sony Xperia e3 dual?
13 REPLIES 13
Emperor
Message 2 of 14
1,063 Views
Message 2 of 14

Re: Gmail sync problem

@rahulkapadiya1

 

How fast is your connection?




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Phy
Forum Legend
Message 3 of 14
1,058 Views
Message 3 of 14

Re: Gmail sync problem

Boot on to safe mode and check it again


How to boot on safe mode.
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008
Sony Xperia Support
Message 4 of 14
1,053 Views
Message 4 of 14

Re: Gmail sync problem

Hi rahulkapadiya1,

 

Welcome to the community,

 

In regards to the hearing aid option, I can advise that this is for the hearing impaired, it allows hearing aids to connect to the device, supplying them with the ability to hear on calls.

 

In regards to the Gmail sync, was this happening prior or only just started?

 

I hope this helps.


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

Message 5 of 14
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Message 5 of 14

Re: Gmail sync problem

It was working great before but when I deleted the Google account and re sign in,    this problem occurred 

Sony Xperia Support
Message 6 of 14
1,031 Views
Message 6 of 14

Re: Gmail sync problem

Can you try the safemode mode boot as suggest above and let us know how you get on?


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

Message 7 of 14
1,018 Views
Message 7 of 14

Re: Gmail sync problem

Yes I tried safe boot mode but when I boot into safe mode ui stops constantly I keep getting error that Xperia home has stopped ui has stopped if I open settings then setting has stopped in short nothing is accessible in safe mode
Phy
Forum Legend
Message 8 of 14
1,008 Views
Message 8 of 14

Re: Gmail sync problem

Try repairing your phone with Sony PC Companion

Sony PC Companion.
http://support.sonymobile.com/us/tools/pc-companion/
Sony Xperia Support
Message 9 of 14
982 Views
Message 9 of 14

Re: Gmail sync problem

here are the instructions on how a Software repair is done.

 

1. Before you start you have to download the PC Companion software from PC Companion
and install it on your PC.
2. Once installed on your PC, double-click the PC Companion icon on your desktop to start the update.
Note! For some models you will be prompted to do a backup prior to the update and then restore.
3. Install and open PC Companion then select Support Zone.
4. Phone Software Update.
5. Start.
6. Repair Phone
7. Continue
8. Accept data removal
9. Next
10. Wait for prepare
11. Select Phone
12. Follow the connection steps


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

Message 10 of 14
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Message 10 of 14

Re: Gmail sync problem

Would it delete any of my data or settings?