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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

Front camera won't focus properly

Visitor
Message 1 of 5
1,291 Views
Message 1 of 5

Front camera won't focus properly

HI guys. I need help. One day my front camera decided to not work. It means that it focus only near objects and doesn't take the normal photo. What should I do?

4 REPLIES 4
Highlighted
Message 2 of 5
1,287 Views
Message 2 of 5

Re: Front camera HELP

When trying to take a photo with front camera, any error messages?
Emperor
Message 3 of 5
1,282 Views
Message 3 of 5

Re: Front camera HELP

@Diegonida

 

Does the phone has a protective case, film, glass? if it does, remove it and check again

 

also look if the camera its dirty or has scratches 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Visitor
Message 4 of 5
1,271 Views
Message 4 of 5

Re: Front camera HELP

No its not dirty or it has any scratch. And any message appears. Only that. The rear camera works perfectly. But the front... Don't. Don't know what do I have to do.
@uliwooly @FrontierGate
Sony Xperia Support
Message 5 of 5
1,255 Views
Message 5 of 5

Re: Front camera HELP

Hi @Diegonida,

Can you try clearing data for the Camera app and see if you notice any difference after doing so?
You can clear data for the Camera app if you go to Settings > Apps > All > Camera > Clear data. Doing so will not delete any of your pictures.

sony_sign_logo.png - Official Sony Xperia Support Staff


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