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Experia Z3 - Verizon (Texting Question)

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mi1
Visitor
Message 1 of 7
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Message 1 of 7

Experia Z3 - Verizon (Texting Question)

I recently got my father the Sony Experia Z3v . Every time he texts anyone, the text begins with "Hello." We are in different states and I do not have his phone so I cannot play with it to turn off this annoying feature. Anyone have quick instruction steps I can email him so he can end the hellos. Thank you very much for your help.

6 REPLIES 6
Emperor
Message 2 of 7
240 Views
Message 2 of 7

Re: Experia Z3 - Verizon (Texting Question)

@mi1

 

is he using the preloaded messaging app? or a third party app?




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Phy
Forum Legend
Message 3 of 7
237 Views
Message 3 of 7

Re: Experia Z3 - Verizon (Texting Question)

Try Clearing the messaging app data.

How to clear data on apps.
From your Home screen

1. Tap the Application screen icon.
2. Find and tap Settings > Apps.
3. Swipe to the All tab.
4. Find and tap on the messaging app.
5. Tap Force stop > Clear data.
6. Restart the phone
mi1
Visitor
Message 4 of 7
235 Views
Message 4 of 7

Re: Experia Z3 - Verizon (Texting Question)

l believe the preloaded one. I havent asked him, but I doubt he is technologically adroit enough to fuddle with any type of added one/3rd party one. Thank you for your help.

Emperor
Message 5 of 7
231 Views
Message 5 of 7

Re: Experia Z3 - Verizon (Texting Question)

@mi1

 

Follow Phy's advice 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

mi1
Visitor
Message 6 of 7
230 Views
Message 6 of 7

Re: Experia Z3 - Verizon (Texting Question)

I will send to him to follow. Much appreciate both of you taking the time.

Emperor
Message 7 of 7
227 Views
Message 7 of 7

Re: Experia Z3 - Verizon (Texting Question)

@mi1

 

 

keep us updated




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)