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Error: Unfortunately, Camera has stopped (Xperia arc)

One time poster
Message 1 of 12
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Message 1 of 12

Error: Unfortunately, Camera has stopped (Xperia arc)

I m having Sony xperia arc handset purchased on April 2011. Updated it to android 4.0 around May 2012. All the time everything worked fine but since 3days the camera is not working. it is giving the error: Unfortunately, Camera has stopped.

I have tried everything a sony agent told me online. Cleared its data and rebooted, cleared google data and finally factory reset also i hv done. Nothing has worked out. Please share me a solution

11 REPLIES 11
Emperor
Message 2 of 12
14,479 Views
Message 2 of 12

Re: Error: Unfortunately, Camera has stopped (Xperia arc)

repair it with SUS

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

One time poster
Message 3 of 12
14,479 Views
Message 3 of 12

Re: Error: Unfortunately, Camera has stopped (Xperia arc)

no the updation also not worked, finally i submitted my mobile to sony service station.

Emperor
Message 4 of 12
14,479 Views
Message 4 of 12

Re: Error: Unfortunately, Camera has stopped (Xperia arc)

so it was a hardware problem




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Visitor
Message 5 of 12
14,479 Views
Message 5 of 12

Re: Error: Unfortunately, Camera has stopped (Xperia arc)

So what is the issue then?

I asked because I am also facing this problem.  I thought it was a ICS 587 problem.  Downgraded to GB and it occurs VERY much lesser but still does.

One time poster
Message 6 of 12
14,479 Views
Message 6 of 12

Re: Error: Unfortunately, Camera has stopped (Xperia arc)

apologies for replying so late.

my sony mobile couldn't repaired at the sony service station also. they have stated the problem is with the motherboard and i have to replace it in order to get back the camera to work. the motherboard is everything for a mobile and they also said it will cost me merely 4/5 thousand less then my mobile price. so i didnt opt for changing the motherboard of my mobile.

spme ppl said the different kinds of applications available at android market which uses the camera may cause the damage. anyways whatever the reason may be, now the question is can it be repaired without changing the motherboard??

One time poster
Message 7 of 12
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Message 7 of 12

Re: Error: Unfortunately, Camera has stopped (Xperia arc)

apologies for replying so late.

my sony mobile couldn't repaired at the sony service station also. they have stated the problem is with the motherboard and i have to replace it in order to get back the camera to work. the motherboard is everything for a mobile and they also said it will cost me merely 4/5 thousand less then my mobile price. so i didnt opt for changing the motherboard of my mobile.

spme ppl said the different kinds of applications available at android market which uses the camera may cause the damage. anyways whatever the reason may be, now the question is can it be repaired without changing the motherboard??

Sam
Sony Xperia Support
Message 8 of 12
14,479 Views
Message 8 of 12

Re: Error: Unfortunately, Camera has stopped (Xperia arc)

Unfortunately if an authorised repair agent has looked at the phone and believe it is the main board that needs replacing then unfortunately there is little else we can do.


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One time poster
Message 9 of 12
14,479 Views
Message 9 of 12

Re: Error: Unfortunately, Camera has stopped (Xperia arc)

I had the same problem too and i tried everything. i did factory reset, clear data and others but did not worked. What i did is i disable the camera, go to settings, apps, all then scroll down and disable the camera. after that turn-off, remove the battery and please turn it off overnight. The next day put the battery, turn it on, enable the camera then BOOM the camera works. i hope it will work for youSlightly smiling Face

One time poster
Message 10 of 12
13,991 Views
Message 10 of 12

Error: Unfortunately, Camera has stopped (Xperia arc)

My Camera Sony Xperia Arc is not use.

Camera UNFORTUNATELT,CAMERA HAS STOPPED!!!

Why it,s???