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2016-01-12 05:02 PM - last edited on 2016-01-12 05:10 PM by Christofer
Just bought an Xperia Z3+,its been 4 days from now and since i did all updates,my proximity sensor doesnt work and screen stays always off during call and i cant bring it back.And i cant even end or close the call if the other part doesnt end the call.Sometimes it work and sometimes not.I dont use any cover or protection.I also did repair with Sony PC Companion,but still nothing.
Its been 4 days till today since im mad,i tried searching everywhere and every app people advised but none seems to fix it.
Really desperate for help or an advise.I love this phone,but this problem is driving me crazy.
Thank u very much.Waiting for your answers.
2016-01-12 05:21 PM
Does the phone has a protective case, film or glass?
have you rooted or mod the software at all?
have you repaired the phone with PCC?
have you test it
settings > about phone > diagnostics > test
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)
2016-01-12 05:23 PM
2016-01-12 06:54 PM
They are all passed and successful.I dont use covers or protectors.
I paid 500 euro for this phone and its been just 4 days.(.Did twice repair with Pc Companion and the same.The screen stays black and never come back.
2016-01-12 10:22 PM
2016-01-12 10:37 PM
2016-01-13 08:55 PM
Thank u guys for your help,i tried everything and nothing worked and i send it back and they will bring a new one to me.