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2015-02-07 09:22 AM
2015-02-11 10:32 PM
i bought a Xperia Z2 about 2,5 months ago. 2 weeks ago its' screen self-cracked suddenly. It wasn't charging, there was no weight or something like that over it. It was just laying on my desk and I noticed that it was cracked when I took it from the desk. Unfortunately its' screen's lower part was not working and i had to return back to my samsung note (which was cracked by falling down from 1 meter height - still working though its' all screen is cracked).
I began searching about this event and I notice new info day by day at my searches. And unfortunately I also noticed that SONY doesn't care about the complaints about this issue. I am sure that the local distributor in Turkey will also won't care about the problem.
I am a fan of SONY products... My family's first color TV was SONY. We bought another one later on: A SONY. My first walkman was SONY. My first music system was SONY, the second one (which I had to search for it in Turkey) was a SONY home theater system. I was using samsung note n-7000 and was very glad with samsung. I preferred buying a SONY cell. phone instead of repairing the one I owned or upgrading it with another samsung note version.
After experiencing this problem, I noticed that SONY is not caring about this issue (which everybody believes that, it is because of a poor design). They are refusing to accept the problem and the owners like me are suffering because of it.
In short: I will try to fix the screen at the service of the local distributor. I don't want to pay a cent for it. And if I pay a cent for it, I will get it repaired in another service and sell my phone to someone else. And later on, I won't be buying any SONY product in all my life (I am 41 and probably will be buying a lot of electronic products in the following decades).
I will try to stop people buy any other SONY products in all markets, eventhough I am a fan of SONY (as I mentioned before).
SONY directors must notice that marketing is not only selling. TOYOTA and HONDA experienced similar problems in the past. They took back all the cars which may have a problem). I don't believe that SONY is a smaller company. And I hope that SONY directors is aware of this also.
(excuse my english if I used wrong words or misstyped words)
2015-02-12 01:01 AM
2015-03-26 10:36 AM
I have just cracked the front screen on my Z2 and yes it was my fault tight jeans back pocket pretty dumb, but the back screen has been broken for some time with no exlaination for
@ @dpzOnline that cracked screen is not a self cracking screen accident and how weird you had a scamsung s5 about to take the picture or your cracked z2 . like i said most people reporting this are trolls or just paid to make sony look bad
2015-03-26 03:55 PM
2015-04-08 09:29 AM - last edited on 2015-04-08 10:19 AM by alexdon
This is natarajan. Me too a customer was using xperia Z2 now it is in dustbin after just 4 months.
The screen is not capable to sustain small hits. First time it fall down from my printer just 3/4 feet from table. The glass cracked like anything.
Checked with sony they simply said physical damage never cover under warrenty. Hey Sony your product is not in the quality for 40,000/- indian rupees.
Even a phone for 7,000/- is good how could we accept that.
I replaced the screen in my own cost. In another two days the screen got damaged. The phone was just kept into my jeans packet.
Sony Xperia mobiles are worst phone never seen it. This is stright forward money thefting. If not resolved Sony have to face lot of issues in India.
Never send the same message just copy and paste for any query.
Dont make fool Indian customers.
2015-04-08 01:23 PM
2015-04-27 04:49 PM
Mine also! Fell from the bed, cracked and touch doesn't work! Worst cellphone resistance ever.
Note: That's the second one! The first one stopped working after its first shower and Sony gave me a new one, now that!