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2013-11-07 05:11 PM
i want to send it for service bro but before that i would like to know the charges that will incurr in replacement of screen, so can you please let me know what do care center people charge for replacement of screen to sony xperia Z1
2013-11-08 12:46 AM
Unfortunately you would need to speak directly with the repair agent regarding any potential costs, sorry.
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2013-11-08 05:39 AM
The Sony Xperia Z1 is a very fragile phone. Sony's advert saying it's duriable is misleading. I had many phones which i dropped like i did to my Z1 never had they cracked like the Z1 did. I'll get the screen replaced but will regret every dollar i spendt on the phone and service provider.
2013-11-10 01:15 PM
In India Sony is providing 6 months accidental damage protection. i believe it covers the said problem, i suggest you to check your service center
2013-11-11 05:43 AM - edited 2013-11-11 05:43 AM
Do you mean me to send my phone india in a shop which provides accidental damage protection ?? and he can make my phone repair ??
2013-11-19 06:46 AM
Same here , my Z1 is a month old . My 10 month old toddler grabs is playing with it gently while watching TV in his mother lap on the rug . We hear a POP noise . Look down & near the top on the rear is shattered . Luckily my son was not injured as there are some sharp edges . So exactly how safe is this phone ? My son shattered this glass with his baby fingers ? It's totally spotless otherwise , and you can tell from the phones condition it has not been dropped . Now lets see how I go getting this fixed under warranty . If not , Sony & social media will know all about it !
2013-11-19 02:03 PM
2013-11-19 05:40 PM
So you are saying that every single person in this forum and all the rest of the international forums are lying? Just a flashmob of liers that coordinated this lie between themselves, with everyone saying their screen got cracked out of nowhere just for the kicks of it. You are saying that everyone here is lying just as your wife and you are in the wrong. This is a completely logical issue as this phone is known to overheat way too much. A crack can occur in any time, for a LARGE number of reasons. If the phone got extremely heated and then you went outside to the cold - it might crack. It might also be cracked due to the customer's negligence, but when you have THIS MUCH complaints, all coming from different countries, all saying the same thing - MAYBE, just maybe you have a problem.
2013-11-21 11:00 PM
So today my screen cracked
no reason for it, it was sitting on a car seat while i was working on the car
went to use phone and two cracks on top left going right down to half way
trouble is... i droped the phone a few weeks back and it has some marks on the aluminium casing, one look at it and sony will say its the cause of the screen issue
how am i supposed to defend aganst that ?
Also where in the south of the UK can i get it looked at ?