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Contacts not syncing after update

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Visitor
Message 1 of 4
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Message 1 of 4

Contacts not syncing after update

I just updated my Xperia Z3 Compact to the latest software update and all of my contacts have disappeared.

 

All my contacts were syncing via my hotmail account and now after getting the most recent update for my phone all my contacts have gone.

I have checked to ensure my contacts are still syncing from my email and there are no filters set.

I have checked my contacts saved in my email account and they are still all there. There must be a problem with syncing my contacts from my email to my phone. Help please!

 

Andrew

3 REPLIES 3
Emperor
Message 2 of 4
320 Views
Message 2 of 4

Re: Contacts not syncing after update

what if you download the outlook app from the playstore then try again?]

 

@adouglas100




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Visitor
Message 3 of 4
310 Views
Message 3 of 4

Re: Contacts not syncing after update

How would I go about syncing my contacts from the app? Or should it just work?

 

I have downloaded the app, signed in and there is no differience.

 

@uliwooly

 


@uliwooly wrote:

what if you download the outlook app from the playstore then try again?]

 

@adouglas100




Emperor
Message 4 of 4
262 Views
Message 4 of 4

Re: Contacts not syncing after update

@adouglas100

 

Open the phonebook > menu > filter > do you see outlook? 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)