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Chrome homescreen shortcuts no longer work

Regular
Message 1 of 11
1,228 Views
Message 1 of 11

Chrome homescreen shortcuts no longer work

Bookmarked webpage shortcuts for Chrome saved to my homescreen now simply open up Chrome but not the bookmarked webpage. Anyone else having the same issue? Any suggestions to get around this?

 

I am using a Sony Xperia Z1 Compact.

10 REPLIES 10
Sam
Sony Xperia Support
Message 2 of 11
1,191 Views
Message 2 of 11

Re: Chrome homescreen shortcuts no longer work

Have you tried removing and re-adding the bookmarks?

 

 

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sony_sign_logo.png - Official Sony Xperia Support Staff


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Regular
Message 3 of 11
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Message 3 of 11

Re: Chrome homescreen shortcuts no longer work

Yes. The same problem persists.

Sam
Sony Xperia Support
Message 4 of 11
1,184 Views
Message 4 of 11

Re: Chrome homescreen shortcuts no longer work

Try the following steps, just bear in mind this will change the homescreen back to its default setup: Main Menu > Settings > Apps > All > Xperia Home > Clear Data.

 

 

sony_logo126x24.gif

sony_sign_logo.png - Official Sony Xperia Support Staff


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If you want to get in touch with the local support team for your country please visit our contact page.

Regular
Message 5 of 11
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Message 5 of 11

Re: Chrome homescreen shortcuts no longer work

I have tried this and it still doesn't work. 

Regular
Message 6 of 11
1,114 Views
Message 6 of 11

Re: Chrome homescreen shortcuts no longer work

Hi. I am still having the same issue despite trying the steps you suggested. Anything else I should try?

 

Interestingly, when I uninstall the updates (reverting back to the original Chrome that came with the phone) this is no longer an issue. So, it seems like a problem with the most recent update. Is it just a matter of waiting for the next update then? Do other people have the same issues with the latest Chrome update? My current Chrome version is 37.0.2062.117.

Highlighted
Adviser
Message 7 of 11
1,103 Views
Message 7 of 11

Re: Chrome homescreen shortcuts no longer work

This has been a issue with Chrome since it's last update, i also have the same promlem with Chrome on my PC but have the choice of using IE instead. Let's hope Google sort it out soon.

Enthusiast
Message 8 of 11
1,087 Views
Message 8 of 11

Re: Chrome homescreen shortcuts no longer work


@Garbon wrote:

This has been a issue with Chrome since it's last update, i also have the same promlem with Chrome on my PC but have the choice of using IE instead. Let's hope Google sort it out soon.


Thanks for confirming.

 

I had the same problem; uninstalled the update and this fixed the issue but I lost all my open tabs. Slightly frowning Face

Rather annoying.

Adviser
Message 9 of 11
1,076 Views
Message 9 of 11

Re: Chrome homescreen shortcuts no longer work

I've since had a new Chrome update from Google (10 Oct), both phone and PC. All appears to be working as it should now

Regular
Message 10 of 11
1,062 Views
Message 10 of 11

Re: Chrome homescreen shortcuts no longer work

After the Chrome update my homescreen shortcuts worked initially, however the problem seems to have reappearred. It's obviously a Chrome issue. I guess they'll eventually get it right with further updates.