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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

Cell reception

Visitor
Message 1 of 5
1,188 Views
Message 1 of 5

Cell reception

Hello!
I just got my Xperia on may 13, it's brand new. But I've noticed the cell reception is awful! I had a cheap Motorola before this and usually had full bars. Now with my Xperia, I'm lucky if I have 1 or 2 bars.
Is there a reason why the reception is different? Is there a way to make it stronger? Or is it just a model problem?
4 REPLIES 4
Emperor
Message 2 of 5
1,186 Views
Message 2 of 5

Re: Cell reception

@Jas16

 

Settings > about phone > status > signal strength test this on both phones, don't let the bars fool you.

 

Also, how old is the SIM card?

 

is it a MICRO SIM card or a trimmed SIM card? 

 

Do you have any antivirus apps? 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Visitor
Message 3 of 5
1,155 Views
Message 3 of 5

Re: Cell reception


No antivirus app, mini Sim - about 2.5 years old (same one I used with my
my other Phone).
the signal is 0dbm and 99asu... But I don't know what that means haha

Visitor
Message 4 of 5
1,141 Views
Message 4 of 5

Re: Cell reception

in my phone i dont face such problum 

Highlighted
Adept
Message 5 of 5
1,126 Views
Message 5 of 5

Re: Cell reception

No reception prblems here!