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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

Cannot record videos

Moderator
Message 11 of 16
202 Views
Message 11 of 16

Re: Cannot record videos

Of course, contact your Local support.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Adept
Message 12 of 16
200 Views
Message 12 of 16

Re: Cannot record videos

Thanks for helping me. 😀😀
Moderator
Message 13 of 16
197 Views
Message 13 of 16

Re: Cannot record videos

Please keep us updated.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Adept
Message 14 of 16
193 Views
Message 14 of 16

Re: Cannot record videos

Hey guys, I gave my phone to local support centre for software repair. They updated my phone from 5.1 to 6.0 and now camera is ready for recording.
I want ask another thing that I have seen that in marshmallow lock screen clock is seen by swiping from the left edge but I can't do it in my phone?
Is this feature available for xperia x only?
I am using xperia c5 ultra dual.
Moderator
Message 15 of 16
190 Views
Message 15 of 16

Re: Cannot record videos

That is the new UI from X series as far as I know. Good to hear the recording works now.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Adept
Message 16 of 16
186 Views
Message 16 of 16

Re: Cannot record videos

Yes thank you so much for your help.