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Cannot find application shortcut

One time poster
Message 1 of 3
594 Views
Message 1 of 3

Cannot find application shortcut

Hi,

 

I just updated my phone to the Android lollipop version. some of the installed applications which i checked in both the settings and google play are still installed but i can't find their shortcut on the applicatiob tab.

 

I was able to create a shortcut for them in the home screen but still i can't find them when i press the application tab in all ways (installed, alphabetical,...)

 

I restarted my phone but still nothing new.

2 REPLIES 2
Moderator
Message 2 of 3
590 Views
Message 2 of 3

Re: Cannot find application shortcut

Were those apps moved to the external card?



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

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Sony Xperia Support
Message 3 of 3
569 Views
Message 3 of 3

Re: Cannot find application shortcut

Hi mohamed_hassan1062,

 

Welcome to the community,

 

Have you tried doing some of the basics, such as restarting the handset? 

 

 


Official Sony Xperia Support Staff


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