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Cannot find application shortcut

One time poster
Message 1 of 3
Message 1 of 3

Cannot find application shortcut



I just updated my phone to the Android lollipop version. some of the installed applications which i checked in both the settings and google play are still installed but i can't find their shortcut on the applicatiob tab.


I was able to create a shortcut for them in the home screen but still i can't find them when i press the application tab in all ways (installed, alphabetical,...)


I restarted my phone but still nothing new.

Message 2 of 3
Message 2 of 3

Re: Cannot find application shortcut

Were those apps moved to the external card?

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Sony Xperia Support
Message 3 of 3
Message 3 of 3

Re: Cannot find application shortcut

Hi mohamed_hassan1062,


Welcome to the community,


Have you tried doing some of the basics, such as restarting the handset? 



Official Sony Xperia Support Staff

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