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Camera problem

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One time poster
Message 1 of 3
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Message 1 of 3

Camera problem

Ma xperia L c2105 camera doesnt work after instaling newest 4.2.2 softwer firmware? Just says: Camera not available. Tried clearinf cache memory restarting phone, nothing works HELP
2 REPLIES 2
Phy
Forum Legend
Message 2 of 3
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Message 2 of 3

Re: Camera problem

Try repairing the phone with Sony PC Companion.
http://support.sonymobile.com/us/tools/pc-companion/
Genius
Message 3 of 3
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Message 3 of 3

Re: Camera problem

Hi Harex, welcome to the community!

 

I agree with @Phy in this case. Some further steps on backing up the device and running the repair:

 

To back up your data first:

1. Go to Support to install PC Companion on a Windows
computer.
2. When installed, start PC Companion on the computer.
3. Connect your phone to the computer using a USB cable.
4. Click Start under Backup & Restore.
5. Follow the on-screen instructions.
(Exactly what contents will be backed up may differ
depending on phone model.
You can view detailed information about this as you follow
the steps in the Backup & Restore wizard).

 

Running the software repair on PC Companion:
1. Install and open PC Companion then select Support Zone.
2. Phone Software Update.
3. Start.
4. Repair Phone
5. Continue
6. Accept data removal
7. Next
8. Wait for prepare
9. Select Phone
10. Follow the connection steps

 

This is very likely to resolve the issue, keep us updated. 

sony_sign_logo.png - Official Sony Xperia Support Staff


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