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2016-11-27 08:08 AM - last edited on 2016-11-27 10:11 AM by alexdon
I have found a bug, when i try to open the camera with the stock camera app or for example snapchat, i get a message " At the moment the camera is using by another aplication. please close it and try again" Of course i have no background apps open. I have to restart the phone.
2016-11-27 10:11 AM
2016-11-27 11:35 AM
2016-12-13 04:56 PM
Hi @Totto75, I'm sorry to hear about that.
For how long have you experienced this? Do you remember if you installed an application or updated your phone prior to the video recording started to have troubles?
First of I would recommend that you reset the camera application your phone, this will not delete any videos or photos it will only reset the data for the application.
To do that go to Settings > Apps > Camera > Storage > Clear data, are you able to use the video recording now?
If you can't, please try and reboot your phone in safe mode to make sure that a third party application isn't the cause of the video recording now working.
Let me know how it went!