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2012-03-15 09:55 PM
Have had my phone for 2 days and the camera can't focus any more.
Have tryed to reset the phone 2 times and opdateded the software.
But still no focus on the camera.
I have taken about 5 pictures where the focus was ok, but not ok any more.
It's like it is in marko mode.
Any idea to fix this?
2012-03-16 10:40 AM
A couple of things you can try, first of all download another camera app from the Market/Play Shop and see if that works on the phone. If it does great (and it may even kick start your stock app to behave) if it doesn't your next port of call is to try a software repair using either PC Companion or Sony Update Service Update service - Sony Smartphones (UK).
If neither of these work then I would return it to where you got it from for an exchange/repair under warranty.
2012-03-16 01:36 PM
Ok so that has cleared up whether it was merely a software issue so that leaves hardware. The only way to get that assessed is to either go back to your retailer or contact Sony direct to arrange for the phone to be viewed by a technician.
You should be able to find your local contact centre from this link
Let us know how you get on.
2012-03-16 03:46 PM
I am sorry if it sounds stupid but can you check the camera lens to see if it s damaged or dirty? Sometimes a protective film is still on or something like that...
2012-03-16 06:39 PM