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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
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Blurry videos

Regular
Message 1 of 15
868 Views
Message 1 of 15

Blurry videos

A few days ago i bought a Sony Z3 and noticed that videos are a bit blurry.I turned off the special effects in the display settings and it got a little better.But now it started to annoy me seeing the pixeled scenes,especially on Facebook. Has anyone experienced this or has knowledge on how to fix this?

Thank youbin advance!
14 REPLIES 14
Message 2 of 15
855 Views
Message 2 of 15

Re: Blurry videos

Videos on Facebook are very compressed. Is this happening with videos you have taken and instantly watch back?
Regular
Message 3 of 15
837 Views
Message 3 of 15

Re: Blurry videos

Hmm,not really,the videos taken by me only have some problems on the movement,but the quality seems fine and natural.
The videos on Facebook have the worst quality but for example I do have some small problems in other apps to such as YouTube and another that i use for watching TV shows.
Message 4 of 15
826 Views
Message 4 of 15

Re: Blurry videos

Sounds like your internet download speed is too slow
Regular
Message 5 of 15
810 Views
Message 5 of 15

Re: Blurry videos

I can ensure you it is not my internet because i tryed to do the same thing on two other phones and I didn't encountered the same problem.
Message 6 of 15
795 Views
Message 6 of 15

Re: Blurry videos

Were the 2 other phones using WiFi or carrier?Download a video and then watch it,if it plays OK the fault is your internet
Emperor
Message 7 of 15
699 Views
Message 7 of 15

Re: Blurry videos

Download Speedtest app on all 3 phones and post your findings here.




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Message 8 of 15
687 Views
Message 8 of 15

Re: Blurry videos

there is one thing thought on facebook there is a button called HD some times that button is disabled by default so it uses normal low resolution quality so try pressing it and see if your full HD quality shows up Slightly smiling Face usually solves the problem.

Regular
Message 9 of 15
646 Views
Message 9 of 15

Re: Blurry videos

http://imgur.com/a/gWnC
Sorry for the late reply,but here you have the tests.As I've seen that some people think it's only the Facebook, it's not only that,but the quality is the worst there.
I think i might give up, cause everything I tryed is pointless.

However, I don't want to create another thread so i'm asking here Why can't I use it with my gloves on,even if the glove mode is turned on? Another problem in just a week.

I expected a lot from Sony,but my enthusiasm dropped significantly.
Highlighted
Message 10 of 15
644 Views
Message 10 of 15

Re: Blurry videos

No images on that link btw