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2012-03-26 01:38 AM
I have an SE Xperia Arc S and it only shows a blank screen when booting up.
It has been working for a few months. I've updated via PC Companion and it still only shows the blank screen when I try to turn it on.
Memory card is accessible and PCC recognizes the phone LT18.
It doesn't vibrate when I turn it on but you know that it is because of the glow of the blank screen.
2012-03-26 08:57 AM
nope i don't think it's a hardware issue rather than a software....ok..mm...
perhaps i think update service would do the job.....
here's the link download it on your'e pc intall it and run it..and go through the on screen direction...
connect your'e phone with pc through pc companion
then go to SUPPORT ZONE>REPAIR SOFTWARE wriiten in blue...
since you said that pc companion is recognizing your'e phone...
keep me update after this process if any problem presists do let me know......
2012-03-26 09:14 AM
oh..ok mmm...well i'm not sure about it...
check this link for the local support...call them they will guide you...
2012-03-26 09:22 AM
don't forget to mark as helpful or correct....; )
2012-04-03 02:46 PM
Bumping this thread up.
I've been observing the phone and it would seem that it only wants to display when it wants to.
At times, I observe it during certain battery charge levels.
Got it checked by a local cellphone repair and says battery is not working properly.
Tried my colleagues Arc S battery but same results, blank screen.
So I rule out that the repairman was wrong.
Now, software is upgraded to the latest. Should I reupgrade again? Do the fix my phone steps?
Or would you think that just some screw or whatever contacts it has inside is just loose and needs some tightening? **I don't hear any moving parts inside the phone when I shake it. Hahah!**
2012-08-06 07:04 AM
I have the same problem as mentioned by Yonjiru. I did run the update service and also I repaired the phone using pc companion but no luck.
I have purchased this phone (Xperia Arc S), from Stockholm, Sweden in last February 2012. Currently I am in Dhaka, Bangladesh and there is no local service centre here. I still have the warranty.
Can anyone suggest what should I do?