account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

Curious about what is happening at IFA?
Read more and discuss the press conference here.

Adapter to use SCR24 with DK48

Message 1 of 7
258 Views
Message 1 of 7

Adapter to use SCR24 with DK48

Hi,

I'm trying to find out, if there is a possibility to order R24 adapter (delivered together with SCR24 case) separately.

 

I tried to contact 2 different Xperia Care Service Desk but they seem to not understand my question Slightly frowning Face

 

Please help or advice how to get such adapter. I've lost one and I cannot charge my phone covered by Style Cover with dock station.

 

BR,

Robert

6 REPLIES 6
Emperor
Message 2 of 7
242 Views
Message 2 of 7

Re: Adapter to use SCR24 with DK48

@thepriest_pl

 

This is a user based forum, you have to contact your Local support regarding this, also, which adapter are you referring to?




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Message 3 of 7
233 Views
Message 3 of 7

Re: Adapter to use SCR24 with DK48

Hi,

 

Thanks for swift response.

Actually I am aware that this is end user forum.. I hope that I can find a solution here, because neither UK nor Polish Local Support cannot understand my question. 

 

This thread is similar to below:

http://talk.sonymobile.com/t5/Xperia-Z3/DK48-Charging-Dock-adapters/td-p/889914

 

And mentioned R24 adapter is presented on below picture (not mine):

R24

 

Where to get it from? As mentioned above Local Support cannot understand my question...

Will I have to buy another Style Cover? Slightly frowning Face

Emperor
Message 4 of 7
230 Views
Message 4 of 7

Re: Adapter to use SCR24 with DK48

@SergioPL 

 

Do you have any suggestions?




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Sony Xperia Support
Message 5 of 7
224 Views
Message 5 of 7

Re: Adapter to use SCR24 with DK48

Hi thepriest_pl,

 

In some cases Service agents sell parts for accessories.

 

You could try contacting Customer Care and asking if you can contact a service agent directly to see if this is possible within your region.


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

Demigod
Message 6 of 7
204 Views
Message 6 of 7

Re: Adapter to use SCR24 with DK48

Have you tried contacting w-support Wrocław directly?

Best regards,
Sergio PL

--
Xperia Z3 Compact / Nexus 7 (2012)
Highlighted
Message 7 of 7
174 Views
Message 7 of 7

Re: Adapter to use SCR24 with DK48

Hi, 

 

Yes of course... They do not sell it...

 

I also tried to ask UK support... They also cannot help me...

 

So it turns out that I need to buy another SCR24 ;(