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AVG for Xperia Installition Problem

Regular
Message 1 of 6
1,050 Views
Message 1 of 6

AVG for Xperia Installition Problem

I have Sony Xperia E4g device and this app came preinstalled, but i uninstalled it.

 

Now i want to install again from Google Play Store but it gives me error:

 

"this app is incompatible with your device" or "there is no device to install it.. something like that.

 

Yes, my Google Account is belong to device (app identify my device)

 

Any solution, sorry for my english Slightly smiling Face

5 REPLIES 5
Emperor
Message 2 of 6
1,038 Views
Message 2 of 6

Re: AVG for Xperia Installition Problem

Have you contacted avg developers regarding this issue?



"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Sony Xperia Support
Message 3 of 6
1,037 Views
Message 3 of 6

Re: AVG for Xperia Installition Problem

Hi stpbystpx2,

 

This does seem rather strange, was the software on the device changed by chance? or does it still have the same stock software?

 

You may want to check with AVG if they supply the application outside of the Playstore for download, possibly via there website.


Official Sony Xperia Support Staff


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Phy
Forum Legend
Message 4 of 6
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Message 4 of 6

Re: AVG for Xperia Installition Problem

You can try to reinstall the pre-loaded apps by using PC Companion to reset the phone.

Sony PC Companion.
http://support.sonymobile.com/us/tools/pc-companion/
Phy
Forum Legend
Message 5 of 6
1,030 Views
Message 5 of 6

Re: AVG for Xperia Installition Problem

1. Download  "Total Commander"
2. Path: ../etc/product/applications/
3. The preloaded apps should be there.
Phy
Forum Legend
Message 6 of 6
1,027 Views
Message 6 of 6

Re: AVG for Xperia Installition Problem