Take our customer survey to evaluate your visit.
It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.
Sony Mobile Communications
It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.
2015-09-15 08:16 PM - last edited on 2015-09-17 10:06 AM by Rickard
2015-09-15 08:16 PM - last edited on 2015-09-17 10:06 AM by Rickard
I use my own sound files stored on sd card mp3 format
if I set the alarm sound using one of these it crashes the clock app - no problem using default system sounds
if I set the ringtone using one of these the tones only rings once not repeated - np problem using default ringtones
minor error but still not working correctly
2015-09-15 10:09 PM
2015-09-15 10:09 PM
camera stops working after taking several photos, needs reboot
click sound disappears when taking photo just before this happens
clearing cache etc has no effect
2015-09-15 10:12 PM
2015-09-15 10:50 PM
2015-09-15 10:50 PM
tbh I flashed a prerooted rom which could be the problem going to restore a backup as see where I'm at
2015-09-15 11:30 PM - edited 2015-09-15 11:31 PM
2015-09-15 11:30 PM - edited 2015-09-15 11:31 PM
same problem also reported by another user on XDA
something to note as this may be sound related, the shutter sound stops working but I can keep taking pictures it is only when I close the camera it won't open again, and as I said above if I use a custom sound for alarm it crashes the clock app and custom ringtones only ring once not continuous ..............................something weird about the sounds and how 5.1.1 is interacting with them on the camera and clock app
2015-09-16 03:40 AM
2015-09-16 03:40 AM
2015-09-16 08:29 AM
2015-09-16 08:29 AM
Did you try to clear the cache?
- Go to Settings -> Apps -> All -> Camera -> Clear data and restart your phone.
Disclaimer: Moderators are not affiliated with or work for Sony Mobile, their posts represent their own opinions and views. Click here to find out more about the different roles in the community.
2015-09-16 01:14 PM
2015-09-16 01:14 PM
Updated to 5.1 via PC Companion last night. Unable to use my phone since. Every time I try to turn it on, I get the "Adroid is Starting" message, and it optimizes all my apps. When it finally completes this process, the boot-up never fully completes and the phone restarts and the process starts all over again.
I had read on a forum for the 5.1 update on the nVidia Shield that this Optimization Boot Loop was due to the fact that "Move App to SD" is no longer available natively in 5.1, and that Android gets stuck in a loop trying to build an rebuild the ART runtime in relation to any apps you have on your SD card.
I've tried booting with the SD card removed, but I get the same issue. Can anyone advise how I do a factory reset without being able to fully boot the OS, and I don't have PC Companion available to me at the moment???
2015-09-16
09:49 PM
- last edited on
2015-09-16
11:31 PM
by
alexdon
2015-09-17 07:00 AM
2015-09-17 07:00 AM
Hi . There is not much that you can do without your pcc on a boot looped device . At least if there is i am not aware of it.(official way you can also use flash tool and ...)
You have to launch a system repair using pcc . Open pcc and dont connect your phone to the computer .Click support zone then click phone \tablet update click on blue zone in error page that pops up . follow the instructions given by pcc.