account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

5.0.2 : Problems with syncing calendar

Highlighted
Rookie
Message 1 of 8
3,728 Views
Message 1 of 8

5.0.2 : Problems with syncing calendar

Hi,

 

I recently purchased a Z3 compact. It is running latest Sony software. No problem upgrading, everything seems to work well, but calendar syncing.

 

My professionnal calendar is exchange-based. It works fine with my old Xperia Ray, with my wife iPhone, and my android tablet. But after many tries I cannot make it sync on this Z3 compact...

 

Any idea please ? I tried many "tweaks" found on forums, without success...

 

Thanks,

7 REPLIES 7
Genius
Message 2 of 8
3,693 Views
Message 2 of 8

Re: 5.0.2 : Problems with syncing calendar

Hi falagar-87, welcome to the community! 

 

Have you gone into your Calendar app and ensured that the Exchange calendar is selected and/or other calendars? Just tap the three lines in the top left hand corner, scroll down & you will see the options there. 

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Rookie
Message 3 of 8
3,672 Views
Message 3 of 8

Re: 5.0.2 : Problems with syncing calendar

Hi,

 

Yes, I did. Without success : the account does not appear.

Moderator
Message 4 of 8
3,667 Views
Message 4 of 8

Re: 5.0.2 : Problems with syncing calendar

- Go to Settings -> Accounts -> Exchange ActiveSync -> Click on your work email account -> Make sure "Sync Calendar" is checked.

- Go to your App drawer -> Calendar -> Tap on the 3 lines on the upper left corner -> Find your Exchange ActiveSync work email calendar -> Make sure it's checked. You can also uncheck any other unused calendars.

 

Now your calendar should show the events from this account.

 

If this procedure didn't work try clearing cache:

- Go to Settings -> Apps -> All -> Calendar -> Force stop, Clear cache and restart your phone.

- Repeat the fist 2 steps.



Feel free to kudo this post or mark it as solution so that other users facing the same issue can find it

Disclaimer: Moderators are not affiliated with or work for Sony Mobile, their posts represent their own opinions and views. Click here to find out more about the different roles in the community.

Rookie
Message 5 of 8
3,659 Views
Message 5 of 8

Re: 5.0.2 : Problems with syncing calendar

Hi, and thanks for helping. But it still does not work. I am on of the administrators of the exchange server, so I'm pretty sure there is no misconfiguration there.

 

The calendar sync perfectly with many other smartphones. The problem is located on recent versions of Android and the exchange component. (you can check code.google.com #79389 for example.

 

Since I am not a Google customer I get no answer from them. Since I am a Sony customer I come here : is there a known workaround, or must I ask all my techs to get back to their iPhones ?

 

Thanks in advance for an answer from a *Sony* employee.

One time poster
Message 6 of 8
3,627 Views
Message 6 of 8

Re: 5.0.2 : Problems with syncing calendar

Hello, I have the exatcly the same problem with my Xperia Z1.

After update to Android 5.0.2 the calendar is not working.

It has worked perfectly before (Android 4.4.4).

 

Have also tried many workaroudns and tweaks, but nothing has helped.

I'm really need the calender, use it daily.

 

Visitor
Message 7 of 8
3,572 Views
Message 7 of 8

Re: 5.0.2 : Problems with syncing calendar

Hi, 

 

I'm experiencing the same issues with my Sony Experia Z3. Calendar sync works just fine on a Z1 Compact with android 4.4.4. Could you please help in solving this issue?

 

Thanks in advance!

 

Regards,

 

Robbert

Visitor
Message 8 of 8
3,565 Views
Message 8 of 8

Re: 5.0.2 : Problems with syncing calendar

Found the answer.

 

 

Regards,

 

Robbert