account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 

Please read this if you considering unlocking the boot loader or rooting your phone.

Important information

Please note that you may void the warranty of your phone and/or any warranty from your operator if you unlock the boot loader. You should only unlock the boot loader of your phone if you are an advanced user with good knowledge of the technology and risks involved.

For more information go here http://unlockbootloader.sonymobile.com/

Please also note

The Sony Xperia support team will not be able provide any support, related to unlocking the boot loader or rooting your phone.

We also recommend you to read the below blogposts.

http://developer.sonymobile.com/wp/2011/03/29/unlocking-the-boot-loader-in-the-new-xperia%e2%84%a2-smartphones/

http://developer.sonymobile.com/wp/2011/04/14/option-to-unlock-the-boot-loader-now-available-for-advanced-developers/

http://developer.sonymobile.com/wp/2011/09/28/sony-ericsson-supports-independent-developers/

Best regards
Sony Xperia support team

Xperia XZ1 G8343 bricked?!

Visitor
Message 1 of 6
2,215 Views
Message 1 of 6

Xperia XZ1 G8343 bricked?!

I get

"No available services matched the connected device"

When I try to use Emma! 

Am I missing a step?

5 REPLIES 5
Sony Xperia Support
Message 2 of 6
2,211 Views
Message 2 of 6

Re: Xperia XZ1 G8343 bricked?!

Hi @Jake23, welcome to the community. 

 

What are you trying to do with Emma? If you need to reinstall the firmware I recommend you perform a software repair using Xperia Companion.


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

Highlighted
Visitor
Message 3 of 6
2,208 Views
Message 3 of 6

Re: Xperia XZ1 G8343 bricked?!

I'm unable to use Xperia companion because my bootloader is unlocked, and I don't have a backup whatsoever!

Sony Xperia Support
Message 4 of 6
2,165 Views
Message 4 of 6

Re: Xperia XZ1 G8343 bricked?!

I am sorry to hear that. Unfortunately there is very little official assistance I can offer with unlocking or installing a custom ROM on your device. Have you tried re-installing the original ROM?

 

If you need further assistance I recommend you check out the website developer.sonymobile.com. Under the FAQ section of the 'unlock bootloader' option are some resources you can use.

 

Good luck!


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

Visitor
Message 5 of 6
1,653 Views
Message 5 of 6

Re: Xperia XZ1 G8343 bricked?!

I managed to get an os on it finally.

Do you know anyway to relock the bootloader without backup??

 

Thanks

 

One time poster
Message 6 of 6
4 Views
Message 6 of 6

Re: Xperia XZ1 G8343 bricked?!

How did u manage to install os