Take our customer survey to evaluate your visit.
It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.
Please read this if you considering unlocking the boot loader or rooting your phone.
Please note that you may void the warranty of your phone and/or any warranty from your operator if you unlock the boot loader. You should only unlock the boot loader of your phone if you are an advanced user with good knowledge of the technology and risks involved.
For more information go here http://unlockbootloader.sonymobile.com/
Please also note
The Sony Xperia support team will not be able provide any support, related to unlocking the boot loader or rooting your phone.
We also recommend you to read the below blogposts.
Sony Xperia support team
2016-03-31 01:05 PM
2016-03-31 01:31 PM
2016-03-31 01:36 PM
For physical damage in your phone, you'll need to contact your Local support.
Disclaimer: Moderators are not affiliated with or work for Sony Mobile, their posts represent their own opinions and views. Click here to find out more about the different roles in the community.
2016-03-31 07:58 PM - edited 2016-03-31 07:59 PM
Based on your other thread, you have been using the reset button, if you use it often and you press it too hard it could damage it.
Please don't create duplicate posts, I've merged them all since you asked about root access and warranty and then went into other topics.
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)