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Please read this if you considering unlocking the boot loader or rooting your phone.
Please note that you may void the warranty of your phone and/or any warranty from your operator if you unlock the boot loader. You should only unlock the boot loader of your phone if you are an advanced user with good knowledge of the technology and risks involved.
For more information go here http://unlockbootloader.sonymobile.com/
Please also note
The Sony Xperia support team will not be able provide any support, related to unlocking the boot loader or rooting your phone.
We also recommend you to read the below blogposts.
Sony Xperia support team
2016-07-29 03:37 AM
I followed the instructions of the installation of emma but after the installation Emma Application is not opening. I tried the same thing in different Windows, windows 7 and 10.
Thanks for your answer!
2016-07-31 11:18 AM
My phone is locked and i dont remember the pattern can i still use emma.If not please guide me how to unlock it, preferably without using any data.
2016-08-27 09:43 PM
Hi. I've got an M4 aqua (E2303). developer.sonymobile.com says that it is supported by Emma, but when I try to connect my phone, Emma detects the phone and asks me to identify the device, there is nothing close to E2303 on the list. When I press cancel on dialog, suddenly it identifies my phone, but says that there are no services for my device.
2016-10-14 07:39 PM - edited 2016-10-14 08:53 PM
I have a D6543 bricked device, it is stuck on SONY logo for longer.
I tried to fix the software using a lot of tools: Xperia Companion, Flashtool and Emma, tried to use custom roms, like Cyanogen and Carbon too; no luck.
I have some questions:
#1 - Why EMMA shows up my device as D6503 instead of D6543? Is it right?
#2 - My device bricked after a official software update, but downgrading or upgrading the software didn't fixed it, may it be hardware bricked after the update? I know that it doesn't make sense, but can't figure out another explanation about it.
The best think I had made so far was: Use a combination of rooms and kernels to pass out the SONY logo, but then it stucked in the purple waves.
Can someone give me a light, please? Thanks.
Able to get the purple waves again using M5-Kernel-V3-L and D6543_23.5.A.1.291_1281-5466_R3D stock rom.
2016-11-26 09:44 AM - last edited on 2016-11-26 10:31 AM by alexdon
Os: windows 10 enterprise x64
follow all of ur instruction.....but the app said after coping the .ini file "AN APPLICATION ERROR HAS OCCURED, AND THE APPLICATION WILL EXIT, UNABLE TO LOGIN "
My recommendation is remove this software from the internet which have a silly login problem.u r a big company. i am a loyal user of sony. i have z1 z2 kdl-43w800c....ur loyalty r at stake. don't say u have not enough programmar to solve this problem.
2016-12-02 03:59 PM - edited 2016-12-02 04:14 PM
My Xperia XZ F8331 can't be updated with a "No available services marched the connected device" message, dispite this model is theorically supported.
The update session is b26c82d5-4bb3-4477-b9a3-b88ea5fa128c.
Can you check, please?
2016-12-15 12:50 PM - edited 2016-12-15 12:52 PM
Almost same here, but F8332, Xperia XZ DualSim...
Please refer to update session e64e9ce1-f7b8-4312-ae80-6f2f6c8f80f9 if you need to contact Emma support.
Device not identified..
Is any way to get device identified and update it to latest atm Android 7.0?