Take our customer survey to evaluate your visit.
It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.
Please read this if you considering unlocking the boot loader or rooting your phone.
Please note that you may void the warranty of your phone and/or any warranty from your operator if you unlock the boot loader. You should only unlock the boot loader of your phone if you are an advanced user with good knowledge of the technology and risks involved.
For more information go here http://unlockbootloader.sonymobile.com/
Please also note
The Sony Xperia support team will not be able provide any support, related to unlocking the boot loader or rooting your phone.
We also recommend you to read the below blogposts.
Sony Xperia support team
2016-03-05 09:34 PM
2016-03-05 09:44 PM
2016-03-05 10:24 PM
Does it work on safe mode?
How to boot on safe mode
How to boot on safe mode on Lolipop
1. press and hold the power key
2. once you get the pop up menu
3. press and hold "power off"
4. Boot on safe mode should become available
Unfortunately doesn`t work on Safe mode.
I opened the servicemenu (*#*#7378423#*#*) and the camera Check also detects an error...
a full software repair via pc companion didn`t work