Take our customer survey to evaluate your visit.
It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.
It is a bit hard to understand exactly what has happend here. But from the pictures it looks like you are in the Development Preview mode. I would like you to try out the following.
Please let us know if this works or if you still have an issue with going back to Xperia SW.
Android 10 Beta team
After flashing the Beta SW all variants will be displayed as H8416. But when you go back to Xperia again the phone will named H9493.
The reason is just to simplify the inhouse development process for the Beta.
Android 10 Beta team.
Yesterday I returned to Android 9 through PC companion. If you have connecting problem with it, try SW repair and tick the box under it (I had the error that my device was locked) .Do not hold ALT Key.
I made first factory reset on Q Beta version and then I returned back to Android 9.
Everything is ok.