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Welcome to Sony's Developer Community!
This is where we discuss development related questions and share experiences using Sony SDK's
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@SonyDevWorld

This device does not support the Android Q Developer Preview software (H8416)

Visitor
Message 1 of 4
1,492 Views
Message 1 of 4

This device does not support the Android Q Developer Preview software (H8416)

Dear Sony Team,

unfortunately I was not able to install the Android Q Beta on my XZ3 device:

 

 

Sony.jpgError message

 

Model:

H8416

Customization Version:

1316-6837_R7B

Active Customization:

1316-6837_R7B

 

As a developer I bought this device especially for Android Q testing so it would be great if you could make the beta run on my device.

 

Thanks!

3 REPLIES 3
Highlighted
Visitor
Message 2 of 4
1,426 Views
Message 2 of 4

Re: This device does not support the Android Q Developer Preview software (H8416)

Any update on this issue?

My device is not customized by an Operator. It is the standard version I bought for the full prize at a well known online marketplace - I see no reason why Android Q should not be supported.

So please modify your update restrictions. Thank you!

 

Developer World
Message 3 of 4
1,414 Views
Message 3 of 4

Re: This device does not support the Android Q Developer Preview software (H8416)

Hi @PeteSmith  

 

From what I can tell the customization in your device is for Swisscom and that is unfortunatley not supported in the Beta.

 

Br

Android 10 Beta team.

Developer World
Message 4 of 4
1,414 Views
Message 4 of 4

Re: This device does not support the Android Q Developer Preview software (H8416)

Hi @PeteSmith  

 

From what I can tell the customization in your device is for Swisscom and that is unfortunatley not supported in the Beta.

 

Br

Android 10 Beta team.