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Audio playing from xz3 phone speaker when headphones are connected

SOLVED
Learner
Message 1 of 2
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Message 1 of 2

Audio playing from xz3 phone speaker when headphones are connected

 

Using the stock USB c adapter and stock headphones on Android q beta 3, but the audio comes from phones speaker when they are plugged in.

 

I have tried restarting my phone and running safe mode but there was a screen that said no commands but still no luck

 

I'm new to this developer preview thing, I'm not even a developer but I liked the look of the new features and wanted to try them out. Any help would be appreciated, thanks

 

EDIT: 

I have tried using the headphones themselves, no adapter, with my laptop and other phones they work perfectly fine. I have also tried using the headphones attached to the adapater with my old Xperia E5, G3311, (however it has a headphone jack [and is running android pie] and the headphones connected directly to the phone still work) but it also plays through the phone speaker, not sure if this means anything, but I thought it would be useful to mention. Also tried using them with my mum's samsung (yes I realise this is a sony forum, I wanted to cover my basis) Galaxy A8 SM-A530F through both the adapter and headphone jack directly with the same result as the E5.

 

1 ACCEPTED SOLUTION

Accepted Solutions
Developer World
Message 2 of 2
843 Views
Message 2 of 2

Re: Audio playing from xz3 phone speaker when headphones are connected

Hi @Arkyel 

 

Headphones (PHF) is not working well in the Beta SW. Please see the known issue list.

https://developer.sony.com/develop/android-q-beta/latest-updates-known-issues

 

Br

Android 10 Beta team

1 REPLY 1
Developer World
Message 2 of 2
844 Views
Message 2 of 2

Re: Audio playing from xz3 phone speaker when headphones are connected

Hi @Arkyel 

 

Headphones (PHF) is not working well in the Beta SW. Please see the known issue list.

https://developer.sony.com/develop/android-q-beta/latest-updates-known-issues

 

Br

Android 10 Beta team