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Welcome to the Open Devices community!

This is where we discuss open source and development related questions on our Open Devices initiative.

Sound and microphone muted during calls

Learner
Message 1 of 4
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Message 1 of 4

Sound and microphone muted during calls

We are using 8.1 on Xperia X Compact (F5321) and XA2 Dual (H4113) and have intermittent problems where the phones have muted microphones and no sound during calls. To get the phones back in working order we have to reboot the phones (which helps most of the times).


When we look at the stream volumes on the phone we see that they are all zero:

 

Stream volumes in dB: 0:0, 1:-6, 2:0, 3:0, 4:0, 5:0, 6:0, 7:-6, 8:-6, 9:0, 10:0, 11:0, 12:0 - phone with problems.

 

Stream volumes in dB: 0:-7.8, 1:-11, 2:-14, 3:-22, 4:-7.5, 5:-14, 6:0, 7:-11, 8:-11, 9:0, 10:-21, 11:0, 12:0 - normal working phone.

 

Any suggestions as to how to solve this problem would be appreciated.

 

The problem bears some resemblance to this thread re. Pixel phones:

https://productforums.google.com/forum/#!topic/phone-by-google/8anssi88mYM

3 REPLIES 3
Developer World
Message 2 of 4
1,472 Views
Message 2 of 4

Re: Sound and microphone muted during calls

Hi

which software are you using ? Which Android release?

Regards

Alin

 

Rookie
Message 3 of 4
1,379 Views
Message 3 of 4

Re: Sound and microphone muted during calls

Is the phone connected to any Bluetooth devices when this is happening?

 

I have an issue when my Samsung Galaxy watch is trying to take over the voice functionality for out-going calls and so I need to switch off BT before making any outgoing calls. Incoming calls are fine.

Developer World
Message 4 of 4
1,319 Views
Message 4 of 4

Re: Sound and microphone muted during calls

Hi,

please open a ticket in the bug tracker

https://github.com/sonyxperiadev/bug_tracker/issues

 

Regards

Alin