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Welcome to the Open Devices community!

This is where we discuss open source and development related questions on our Open Devices initiative.

Xperia Z1 battery comes down from 90% to zero within 1 minute of use and gets shutdown.

Visitor
Message 1 of 4
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Message 1 of 4

Xperia Z1 battery comes down from 90% to zero within 1 minute of use and gets shutdown.

i have xperia Z1 C6903, as i upgraded from kitkat 4.4.4. to loilipop , it started malfunctioning. the battery drains out very quciky, i can barely use my phone for 1 minute, and battery goes down from 90% to 0% suddenly within 1 minute of use and phone shutdwons.
but if i use my phone while keeping it on charge, the phone do not shutdown but the battery % keep decreasing .

i have tried phone repair  2 times, while using sony companion software but the problem still persists. 
i have tried factory reset too, but it didnt work.

and 1 last thing, i have checked the battery status, it says battery health is good. 
please tell me ? what should i do now ???

3 REPLIES 3
Sony Xperia Support
Message 2 of 4
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Message 2 of 4

Re: Xperia Z1 battery comes down from 90% to zero within 1 minute of use and gets shutdown.

Hi @syedawais73,


Welcome to the community. I am sorry to hear about this.

 

At this stage, I would recommend you have your battery assessed by your Local support team.


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

Visitor
Message 3 of 4
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Message 3 of 4

Re: Xperia Z1 battery comes down from 90% to zero within 1 minute of use and gets shutdown.

thanks for answering the  query,   Slightly smiling Face 

Sony Xperia Support
Message 4 of 4
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Message 4 of 4

Re: Xperia Z1 battery comes down from 90% to zero within 1 minute of use and gets shutdown.

@syedawais73,

 

You've completed all the other steps. Good luck Slightly smiling Face


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.