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media files not appearing in album

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One time poster
Message 1 of 3
1,525 Views
Message 1 of 3

media files not appearing in album

None of the media files like images or videos are appearing in album. Only able to access or see media files via file commander. Does any solution available except formatting the smartphone?
2 REPLIES 2
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Moderator
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Message 2 of 3

Re: media files not appearing in album

Settings-apps-all-media storage,force stop and clear data.Restart.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Commissioner
Message 3 of 3
1,410 Views
Message 3 of 3

Re: media files not appearing in album

You can also try to rebuild the media database using this app https://play.google.com/store/apps/details?id=info.superkiki.mediascanner