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2016-12-26 10:29 PM
2016-12-27 03:50 AM
can you try if this happens while you are on safe mode?
since you recently updated, you can try to perform software repair using Xperia Companion
2016-12-27 10:53 AM
Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.
2017-03-04 11:22 PM
2017-03-05 06:08 AM
Try clearing your Album app cache:
- Go to Settings -> Apps -> Album -> Force stop, then go to Storage -> Clear data and restart your phone.
PS: This will not delete your photos.
Disclaimer: Moderators are not affiliated with or work for Sony Mobile, their posts represent their own opinions and views. Click here to find out more about the different roles in the community.
2017-03-05 08:40 AM
2017-03-20 01:14 PM - edited 2017-03-20 01:20 PM