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2016-01-17 08:13 AM
2016-01-18 08:58 AM
@Hanan123 Do you store the photos on your internal storage or to an SD-card? If you save them to an SD-card, I suggest that you change the data storage to internal storage to see if same thing happens. Since you say that some photos turn black, it sounds like they are getting corrupt.
2016-01-18 10:24 AM
So you are using an SD-card? If that's the case, I suggest that you test your SD-card with H2testw for example. This program will write/read data to the SD-card to make sure it's OK. If it fails to write/read blocks from your SD-card, it sounds like the SD-card is damaged and a new SD-card would be recommended.
Note that, when using H2testw your SD-card will be erased. Move the files from your SD-card to your PC before you test it.
If an SD-card is not used and the same thing happens when the photos are saved to the internal storage, I suggest that you use the phone in safe mode for a while to make sure that no third party app is causing this.
2019-06-17 05:05 PM
I too have the same problem...At first i thought that it might be by mistake i had done..But later found that only those photos which i took using the camera of sony xperia C3 have lost.....I lost my precious memories...I fear the other photos may will have loose...😭Plz giv me a solution for this problm