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Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

Photos disappear from album

Apprentice
Message 1 of 15
4,197 Views
Message 1 of 15

Photos disappear from album

Photos disappear from album
14 REPLIES 14
Emperor
Message 2 of 15
4,195 Views
Message 2 of 15

Re: Photos disappear from album

@Hanan123

 

Could you be more specific? settings > apps > all > album > clear data > restart the phone

 

this won't delete the pictures. 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Sony Xperia Support
Message 3 of 15
4,170 Views
Message 3 of 15

Re: Photos disappear from album

Hi Hanan123,

 

Welcome to the community,

 

Are the photos still on the device even though they don't show in the album?

 

Menu > File Commander > Internal Storage/SD > DCIM > 100Andro


Official Sony Xperia Support Staff


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Apprentice
Message 4 of 15
4,169 Views
Message 4 of 15

Re: Photos disappear from album

When I take photos, then go back to album to view them, I find photos showing, then some turn black later and if I am lucky some will remain !?
Apprentice
Message 5 of 15
4,165 Views
Message 5 of 15

Re: Photos disappear from album

Some of the photos that are not showing in the album are showing in the file commander but not all, incidentally, I did what you suggested by clearing data then restart... Still same problem !?
Highlighted
Forum Legend
Message 6 of 15
4,158 Views
Message 6 of 15

Re: Photos disappear from album

Hi, Do you see any pattern with the photos that are shown and those who disappear? Is it photos that you have taken with the pre installed camera application or have you downloaded/used another app for the photos that disappear?

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Apprentice
Message 7 of 15
4,145 Views
Message 7 of 15

Re: Photos disappear from album

Photos that are taken with the camera only.. . That some disappear !
Emperor
Message 8 of 15
4,135 Views
Message 8 of 15

Re: Photos disappear from album

@Hanan123

 

where are you storing the pictures?




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Sony Xperia Support
Message 9 of 15
4,115 Views
Message 9 of 15

Re: Photos disappear from album

Do you by chance you use Battery apps, or Apps that help make the device run faster?

 

 


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

One time poster
Message 10 of 15
4,102 Views
Message 10 of 15

Re: Photos disappear from album

I'm having the same problem. Where is all the photos gone to...??? I can't find it... Please Help... Thank you