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Tips & Tricks

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No photos under album

SOLVED
Rookie
Message 1 of 8
3,207 Views
Message 1 of 8

No photos under album

Hi, This ajay from Mumbai,India.

please help me with my Device xperia P LT22, as i am not able to open my Media folder.

it is showing blank when tried to access. i have attached couple of snips.

 xperiaP1.png

 

 

xperiaP2.png

1 ACCEPTED SOLUTION

Accepted Solutions
Moderator
Message 2 of 8
4,848 Views
Message 2 of 8

Re: No photos under album

@AjayD Settings-apps-all, look for album, force stop and clear data. Restart.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

7 REPLIES 7
Moderator
Message 2 of 8
4,849 Views
Message 2 of 8

Re: No photos under album

@AjayD Settings-apps-all, look for album, force stop and clear data. Restart.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Highlighted
Enthusiast
Message 3 of 8
3,186 Views
Message 3 of 8

Re: No photos under album

Most likely a software problem. If alexdon's suggestion doesn't work, contact your local service center and have them do a software update on the Album app. I had a similar problem with my Xperia go years ago and had it repaired within 4 hours. 

Rookie
Message 4 of 8
3,179 Views
Message 4 of 8

Re: No photos under album

Hi alexdon,
Thanks a lot.....it worked!
i am able to access all my photos now.
Rookie
Message 5 of 8
3,177 Views
Message 5 of 8

Re: No photos under album

Hi SMRTLin,

Thanks for the suggestion, but alexdon's solution worked.....thanks a lot both of you again.

Moderator
Message 6 of 8
3,174 Views
Message 6 of 8

Re: No photos under album

@AjayD It might happen again, I had similar issues on my old Xperia P. But you can always do the same and it should help.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Rookie
Message 7 of 8
3,134 Views
Message 7 of 8

Re: No photos under album

Noted...thank you!

Visitor
Message 8 of 8
3,038 Views
Message 8 of 8

Re: No photos under album

Hi to anyone. I'm having the same problem so I follow your tip, but now is even worse, I cannot fin anymore my files even in File Commander! Before I was able to see the pictures Album>all content> but not in folders or video. Actually now nothing at all!

But the size of nternal storage is full at 75%... I am stucked i dont' know what to do..