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Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

Can't see the photos

One time poster
Message 1 of 3
Message 1 of 3

Can't see the photos

Hello, I am having problems with my Z3, when I want to see the photos from the album they show in the menu, but if I want to open them the screen goes totally black.

Does anyone had the same problem? Any suggestions?
Message 2 of 3
Message 2 of 3

Re: Can't see the photos



Settings > apps > all > album > clear data > restart the phone.

"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Forum Legend
Message 3 of 3
Message 3 of 3

Re: Can't see the photos

Hi, If the above suggestion does not help, you could also try to clear data for media storage which can be found via Settings > Apps > All > Media storage, this will reload all your media files.

sony_sign_logo.png - Official Sony Xperia Support Staff

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