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Album stops working when deleting picture

One time poster
Message 1 of 2
Message 1 of 2

Album stops working when deleting picture



I have a Xperia X dual for linke a month now and until last update everytihng was working just fine. Now after the last update I cannot delete any pictures from album. The app just keep closing unexpectedly.

Already did a restart and data delete.

What can I do?

Sony Xperia Support
Message 2 of 2
Message 2 of 2

Re: Album stops working when deleting picture

Hi @gtx_cj, I'm sorry to hear this.


Could you try the "Find and fix problems" option in the Album app and see if that helps? You can find this by opening Album > tap the menu icon in the upper left corner > tap Settings > Find and fix problems.


Let me know how it turned out!


sony_sign_logo.png - Official Sony Xperia Support Staff

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