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Troubleshoot, find support articles, run tests with the support app directly on your phone.
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Album not detecting Playmemories in apps

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One time poster
Message 1 of 2
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Message 1 of 2

Album not detecting Playmemories in apps

Hi there,

I've just had my z3 repaired and resynced the album with Playmemories. All its photos appear in the album. But if I try to access a photo from the album via another app (eg sharing something via whatsapp) the app says 'there is no collection in the album' when there obviously is.

How do i fix this so the album syncs globally as it did before repair?
1 REPLY 1
Emperor
Message 2 of 2
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Message 2 of 2

Re: Album not detecting Playmemories in apps

Are the pictures online or on your phone? because if the pictures are online, you will have to download the picture first and then you could share it. 




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