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One time poster
shreyas_patel21
Posts: 4
Registered: ‎2012-09-01

xperia sola hang problem

I have just bought xperia sola since 1 weak and on the very first day it was hanged at some application, it was restarted after some time automatically.

now today also it hangs on power off screen. its continuously showing power off screen.

it is not even powered off and I cant do anything.

I found on manual the way to restart by pressing volume up and power key for 5 seconds.

I tried it and it is restarted.

But why this is happening?

Sony Xperia Support
Jake-SonyXperiaSupport
Posts: 2,472
Registered: ‎2011-02-07

Re: xperia sola hang problem

This sounds like a bad start up install of software, I suggest performing a software repair using PC Companion. I have supplied a link below that will allow you to download this.

http://www.sonymobile.com/global-en/tools/pc-companion/

 


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One time poster
gharika
Posts: 18
Registered: ‎2012-05-29

Re: xperia sola hang problem

Jake, When all the phones are isntalled by a single image of the OS, I fail to see how could there be a bad install. I mean its not that the image could be corrupted or some file goes missing. Could you explain what could go wrong during an install that could make a phone behave bad?

One time poster
shreyas_patel21
Posts: 4
Registered: ‎2012-09-01

Re: xperia sola hang problem

oh when I wake up today my phone gone dead it is not turning on..at all.

I charged it but cant charge

I gave it to service center..