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One time poster
MrWai
Posts: 5
Registered: ‎2012-10-25

wifi connection 'authentication problem'

Hello, I have wifi connection problem with my Sony Xperia Sola.

When I connected to the internet, it shows me 'authentication problem'

But my laptop can access with the same internet connection.

I can connected to the public open network, but can't with my own house connection.

I would like to ask what's the problem? Do I need to reset anything or what?

Hope to get your reply as soon as possible. Thanks! :smileyhappy:

Sony Xperia Support
Sony Xperia Support
Sam
Posts: 6,534
Registered: ‎2011-04-11

Re: wifi connection 'authentication problem'

You should only get this issue if the password to connect to the router has been input incorrectly.


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One time poster
jennytree
Posts: 1
Registered: ‎2012-11-17

Re: wifi connection 'authentication problem'

I have the same problem. It is not an incorrect password issue - any other suggestions?

Talent
Trubo_XL
Posts: 310
Registered: ‎2012-09-28

Re: wifi connection 'authentication problem'

Delete that saved Wi-Fi profile, MrWai... :smileywink:

...and then restart both router and phone, key-in back the password and the problem offs like farts...

I done this in the past 4 weeks when I came down to such problems with my "new" Wi-Fi...

Possibility caused by the WPA2 level passwords, change it to WEP and see...

*and mark answers Correct or Helpful!

Regards,

Trubo

One time poster
u1938
Posts: 1
Registered: ‎2013-05-11

Re: wifi connection 'authentication problem'

I went to Settings, checked for WIFI and ticked it OFF and then after a few minutes, put it back on again. I had changed my Google password. So I reset that as well.

This solved the authentication problem.

One time poster
gherms
Posts: 1
Registered: ‎2013-12-03

Re: wifi connection 'authentication problem'

i am looking for a best solution to this problem...after reading your advice...i consider it as a nonsense advice...because i get nothing..

Newbie
lalita
Posts: 3
Registered: ‎2014-03-09

Re: wifi connection 'authentication problem'

I simply wrote wrong password 100times... When I got it right it worked :smileyhappy: