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Newbie
christelle_yeung
Posts: 8
Registered: ‎2013-07-13

software update engine failure (error 1601)

Hi, when trying to update my phone, a window popped up saying software update engine failure. I am unsure of what it means. Could someone please help me find the software update engine?

Thanks

Talent
Trubo_XL
Posts: 313
Registered: ‎2012-09-28

Re: software update engine failure (error 1601)

Try updating Java Virtual Machine...

http://java.com/en/download/index.jsp

If it doesn't help, post up more information about your computer's Operating System and other specifications so that we can troubleshoot your problem...

Newbie
christelle_yeung
Posts: 8
Registered: ‎2013-07-13

Re: software update engine failure (error 1601)

I have tried this. Attached is the pop up below. Also, do you need 500mb of UNUSED memory RAM

in order to update? As you are aware, sola only has i think 500 memory ram?

Thanks.

Capture1.PNG

One time poster
Rashaad
Posts: 1
Registered: ‎2013-08-12

Re: software update engine failure (error 1601)

I have the exact same error with my xperia t

Trustee
Aimee
Posts: 1,517
Registered: ‎2010-09-20

Re: software update engine failure (error 1601)

If you have already updated Java and you're still having problems, this would indicate that Anti Virus or Firewall software on the PC is blocking PC Companion or Update Service access to the Internet. Try checking these softwares and ensure PC Companion/Update Service are granted full access to your connection.

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One time poster
Akhilesh
Posts: 1
Registered: ‎2013-09-14

Re: software update engine failure (error 1601)

I have face the same problem when i updated the latest version. Error is sony update engine failure (error 1601).

 

How to resolve it. Any Suggestion...