Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

Showing results for 
Search instead for 
Do you mean 
Announcements

What do you think about our community?

Take a moment and share your thoughts around this community by doing this short survey.

Reply
One time poster
siddub221
Posts: 14
Registered: ‎2012-11-11

Google Play service error message

Sir, 

I have bought sola 3 months back, i have restored the data, after that restoring the data , google play service is not working ,

i have clear cache on apps manager, factory setting and every thing i have done, but nothing has really helped me to get the problem fixed.

I am using wifi and mobile data, in both way same problem is coming:

i have done :

clear cache&data on google play store:

clear cache & data google services framework:

factory reset:

Please please help me  in getting problem solved :smileysad: ,

other wise tell me how to get the phone completely to factory reset hard reset:

Forum Legend
uliwooly
Posts: 50,658
Registered: ‎2010-07-03

Re: Google Play service error message

open the browser or chrome and go to time.gov (on your xperia u) does it work?

Don't forget to mark the Correct Answers & Helpful Answers

"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

One time poster
siddub221
Posts: 14
Registered: ‎2012-11-11

Re: Google Play service error message

Its working on browser .. and every that uses  internet is working except google play store :smileysad:

Forum Legend
uliwooly
Posts: 50,658
Registered: ‎2010-07-03

Re: Google Play service error message

that's quite odd

settings > data usage > google play store make sure you have NOT disabled background data

or you can repair your phone with SUS

SUS

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers

"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

One time poster
siddub221
Posts: 14
Registered: ‎2012-11-11

Re: Google Play service error message

tried this wat also , but still the problem not resolved :smileysad:

Forum Legend
uliwooly
Posts: 50,658
Registered: ‎2010-07-03

Re: Google Play service error message

can you post a screenshot of the issue? also do you have @gmail.com or @googlemail.com

"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

One time poster
siddub221
Posts: 14
Registered: ‎2012-11-11

Re: Google Play service error message

i have gmail  account , i am using it for google store ... :smileyhappy:

DSC07853.JPG

Forum Legend
uliwooly
Posts: 50,658
Registered: ‎2010-07-03

Re: Google Play service error message

does this happen with both wifi and data? do you have any antivirus? taskillers? battery apps?

"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

One time poster
siddub221
Posts: 14
Registered: ‎2012-11-11

Re: Google Play service error message

yes it happens in both wifi and data ,

i dont have any app killer or  anti virus  or any battery apps

Forum Legend
uliwooly
Posts: 50,658
Registered: ‎2010-07-03

Re: Google Play service error message

try this

on your computer go to play.google.com > sign in > can you download apps?

"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)