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xperia ray top screen goes missing

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Anonymous
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Accepted Solution

xperia ray top screen goes missing

my xperia top screen(where you see battery, service network + moretop screen.JPG) goes missing sometime, during this if i get a call, it just rings and i cannot screen anything on phone, restart gets it back.

can any1 suggest me what should i do.

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Moderator
Posts: 4,806
Registered: ‎2012-01-10

Re: xperia ray top screen goes missing

Update/Repair your phone via PCC OR SUS

PCC (PC COMPANION) – Repair your software with this .First do the setup without connecting your mobile to pc.(only connect when you are asked to). Do it as follow >> PCC > SUPPORT ZONE> SOFTWARE UPDATE> REPAIR SOFTWARE (written with blue) 

PC Companion http://www.sonymobile.com/global-en/tools/pc-companion/

SUS ( Sony Update Service)  ... download and install it on pc and follow the on-screen instructions http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

                   or

http://www.sonymobile.com/global-en/tools/update-service/

both the links are same

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Highlighted
Solution
Moderator
Posts: 4,806
Registered: ‎2012-01-10

Re: xperia ray top screen goes missing

Update/Repair your phone via PCC OR SUS

PCC (PC COMPANION) – Repair your software with this .First do the setup without connecting your mobile to pc.(only connect when you are asked to). Do it as follow >> PCC > SUPPORT ZONE> SOFTWARE UPDATE> REPAIR SOFTWARE (written with blue) 

PC Companion http://www.sonymobile.com/global-en/tools/pc-companion/

SUS ( Sony Update Service)  ... download and install it on pc and follow the on-screen instructions http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

                   or

http://www.sonymobile.com/global-en/tools/update-service/

both the links are same

_______________________________________________________________________
Discussion guidelines.
Message me or any other moderator to seek help regarding moderation.