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Newbie
jagant11
Posts: 2
Registered: ‎2012-11-09
Accepted Solution

Xperia RAY restarting / reboot problem.

Hi,

My Xperia Ray Mobile is keep restarting, can any one here help me to fix it?

i bought it before 10 months. suddenly it started rebooting. :smileysad:

i tried safe boot by holding the menu button when the sony text displayed, but it doesn't work. :smileysad:

i tried connecting with PC companian, it is not detecting the phone. :smileycry:

when the phone is switched on "sony" text is blinking then "Xperia" text is displayed then

if i try safe boot it vibrates and restarts else it restarts silently. :smileyangry:

Phone was not rooted and i didnt install any apps yesterday. :smileyplain:

Trustee
Francis
Posts: 375
Registered: ‎2012-07-13

Re: Xperia RAY restarting / reboot problem.

Hi there.

Is possible that the issue is the Software.

For this I would recommend performing a Software repair.

go to this post for the instructions on performing the repair:

http://talk.sonymobile.com/message/316161#316161

Hope this helps.

Francis.

Newbie
jagant11
Posts: 2
Registered: ‎2012-11-09

Re: Xperia RAY restarting / reboot problem.

Hi,

Really thanks for your solution it works great.

i got my mobile running back fine.

is there any way to restore my contacts which were wiped while repair?

Thanks.

Jagadeesan

One time poster
Devanand
Posts: 1
Registered: ‎2013-08-30

Re: Xperia RAY restarting / reboot problem.

Thanks a lot.. It resolved my Issue. :smileyhappy:

One time poster
nishan01
Posts: 1
Registered: ‎2013-10-09

Re: Xperia RAY restarting / reboot problem.

If i connect to pc companion its shows Green light but its not connecting to the Pc companion.

Pls help me as quick as you can.

One time poster
Krunalpatel1410
Posts: 1
Registered: ‎2013-11-22

Re: Xperia RAY restarting / reboot problem.

Hi All,

 

I have same problem like you mention above.

My phone is also restart by blutetootg "ON" operation.

 

Please, can any one provide detail steps to solve this issue.?  It will be very helpfull. 

 

 

Thanks,

Krunal Patel

9428171284

 

 

One time poster
pdjonandroid
Posts: 1
Registered: ‎2013-12-03

Re: Xperia RAY restarting / reboot problem.

Roboot loop solved.

 

As soon as it booted to the desktop I kept pressing the settings button until the settings menu popped up.  Once it did it stopped rebooting.  From here you can go to the program you think caused the problem or action that cause it and undo that action or force close the errant app.  If this fails then from here you can do a Factory reset. 

 

Hint.  I took  out my SD card so the data on the SD card was safe.  When I got the phone reset I re-inserted the SD card again.  I was then able to re-install all my apps and contacts that were backed up to the SD card.