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Anonymous(anon)
Posts: 0

IMEI number

Hi everybody,have just bought an experia ray  and try to avail of the offer

https://entertainme.sonyericsson.com/code_erreur.php   But when i put my details and click end the connession go down and instead to refresh the page ,i click to back page and restart and in the end i dont want accept my iIMEI NUMBER

Your IMEI number is not correct, please check the code you have typed. You cannot use the same IMEI number more than one time

WHAT i need to do?thanks for the answers

Forum Legend
uliwooly-wooly
Posts: 7,347
Registered: ‎2011-09-08

Re: IMEI number

the offer might not be available in your country

Anonymous(anon)
Posts: 0

Re: IMEI number

when a buy a phone is included ,so must avaible do you think is not an imei number wrong?

Forum Legend
uliwooly-wooly
Posts: 7,347
Registered: ‎2011-09-08

Re: IMEI number

first is this phone new?

also double check the IMEI number

Open the Dialer and press this

*#*#7378423#*#*

then Service info -> service info -> configuration

Anonymous(anon)
Posts: 0

Re: IMEI number

the phone is new bought from a sonyericsson eshop and IMEI NUMBER a cant try anymore because have only one shot. is anyway to contact somebady from sony moderator?

Forum Legend
uliwooly-wooly
Posts: 7,347
Registered: ‎2011-09-08

Re: IMEI number

Sony Xperia Support
Sam
Posts: 7,082
Registered: ‎2011-04-11

Re: IMEI number

Please follow the link provided by uliwooly and contact your local support team regarding this.