2012-03-07 05:31 PM
When I connect my phone with my pc via pc software "PC Companion", it did not recognise my device, driver MTP didnt install in pc. Please help me how can i connect with pc companion.
Solved! Go to Solution.
2012-03-07 05:44 PM
I bought phone and downloaded pc companion just today. When I connect phone with pc, there comes a pop up message in phone to install "pc companion" on pc. When tap this message, on pc there started an installation of mtp driver and after some time it shows an error "failed to install".
2012-03-08 07:29 AM
I done all things that you friends suggested me. But I'm unable to connect my phone with pc companion in mtp mode. Every time I connect phone with (as I told before) popup msg in phone to install pc companion on desktop PC, but when I tap to install a driver "MTP usb device" begin to install but failed. And pc companion didnt get installed. why phone asking to install it on my pc as I already have it installed? And I've few questions more;
2012-03-08 09:26 AM
The phone uses Windows standard MTP drivers. So try to install or reinstall Windows Media Player (WMP contains these drivers).
Reboot your PC and try to connect again.
Don't forget to mark posts that answers the topic as Accepted Solution.
If you find any post helpful, press Kudos.
What are your thoughts about this forum? Let us know by doing this short survey.